Do you have some Questions?
Find quick answers to all your questions and get ready for your next adventure with Adventure Getaways.
Tour Preparation
For each excursion, we recommend bringing comfortable clothing, sturdy walking shoes, a water bottle, and sun protection. Please check the specific tour description for any special requirements.
No, our tours are designed for all skill levels. Our guides will adjust the pace and itinerary according to the group’s abilities.
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
We provide all basic equipment, including helmets, hiking poles, and safety gear. For specific activities, such as camping, we also provide tents and sleeping bags.
Bookings and Payments
You can book directly on our website by selecting your desired tour and following the booking instructions. You will receive a confirmation email after payment.
We accept credit card payments, PayPal, and bank transfers. All transactions are secure.
Yes, you can cancel or modify your booking up to 48 hours before the tour starts. Fees may apply according to our cancellation policies.
Yes, we offer discounts for groups of 5 or more people, as well as for children under 12 years old. Please check each tour page for details or contact us for more information.
Safety and Assistance
Safety is our top priority. All our guides are trained in first aid, and we have emergency procedures in place for every type of excursion.
Our guides carry first aid kits and are trained to handle emergency situations. In case of a serious medical issue, we have partnerships with local services for quick evacuation.
It depends on the nature of your health issues. We recommend consulting your doctor before booking. Please inform us in advance of any special conditions so that we can make necessary arrangements.
Yes, some of our excursions are specifically designed for families with children. We clearly indicate on our website which tours are child-friendly.
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